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FOR SPECIAL OFFERS & EXPORT INQUIRIES
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Ready to discuss your charcoal export needs? Reach out to us for quotations, OEM partnerships, or factory visits.
Address
Jalan Kubu Panglima. RT.013/ RW.006, Dusun 06, Desa Canggu, Kecamatan Kalianda, Kabupaten Lampung Selatan, Lampung 35551
WhatsApp Phone Number
+6285161175752 Chat Only
Dedicated B2B Support: We aim to respond within 24 hours.
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Export & Logistics FAQ
Essential information regarding our manufacturing capabilities, shipping terms, and payment procedures for international buyers.
1. What is your Minimum Order Quantity (MOQ)?
1. What is your Minimum Order Quantity (MOQ)?
As a direct manufacturing factory, our Minimum Order Quantity (MOQ) is 1x20ft FCL (Full Container Load). This ensures optimal production efficiency, stable pricing, and the most cost-effective shipping rates for our buyers.
2. Do you accept OEM / Private Label & Custom Shapes?
2. Do you accept OEM / Private Label & Custom Shapes?
Yes, absolutely. We provide full OEM (Original Equipment Manufacturer) services. You can use your own brand, design your inner and master boxes, and we will handle the printing and packaging. Furthermore, we can customize the shape and size of the briquettes (e.g., cubes, hexagons, flats, or cylinders) to match your specific market demand.
3. What is your Port of Loading (POL)?
3. What is your Port of Loading (POL)?
We ship our goods directly from our facility. Our primary Port of Loading (POL) is Port of Panjang (Pelabuhan Panjang) in Lampung, Sumatra, Indonesia. This strategic location allows for efficient and direct routing to major global shipping hubs.
4. What Incoterms do you support?
4. What Incoterms do you support?
To accommodate your logistical preferences, we accept both FOB (Free On Board) and CIF (Cost, Insurance, and Freight) terms. Please let us know your preferred term and target destination port when requesting a quotation.
5. What are your standard Payment Terms?
5. What are your standard Payment Terms?
Our standard payment procedure requires a Minimum 50% Down Payment (DP) to secure the order and commence production. The remaining balance must be settled fully upon stuffing, before the container departs from our factory.